SHOPPING GUIDE
■ Payment method
We accept the following payment methods.Please note that it is not possible to change the payment method after the order has been completed.
1. Bank transfer Please make a transfer from a nearby ATM or window.
[Payment account]
PayPay Bank Business Sales Department (005)
Ordinary 4880474
D) Transist
※Notes※
・The transfer fee will be borne by the customer. Thank you for your understanding.
・Please transfer within 7 days from the order date. If we can't confirm it, it will be automatically cancelled.
・If the name at the time of ordering and the name at the time of transfer are different, the payment cannot be confirmed.
・Please be sure to transfer under the same name . If the name is different, please contact us with the order number and the different name at the time of transfer from the inquiry form.
2. Credit card payment We accept VISA / Master / JCB / AMERICAN EXPRESS cards .
※Notes※
The number of installments that can be used depends on the contract between the customer and the credit company.
3. Convenience stores that accept convenience store payments are 7- Eleven, Family Mart, Lawson, Ministop, and Daily Yamazaki .
A payment number will be issued after the order is confirmed.
You can pay the price by telling the displayed various numbers to the cashier at the convenience store, or by presenting the payment slip issued by entering the number into the dedicated terminal installed at the convenience store. increase.
After confirming payment, we will arrange shipping.
*Please note that the handling fee will be borne by the customer.
4, Paidy
5, PayPay, LINE Pay, Merpay
■ About shipping
Free shipping for orders over ¥6,000[Courier service (Sagawa Express)] We deliver at a flat rate of ¥650 .
*For Okinawa Prefecture and remote islands, a shipping fee of ¥1,300 will be charged. Please note.
■ About shipping
After payment is confirmed, we will ship within 3 business days .*If you want gift wrapping, it will be shipped within 5 business days.
After shipping, we will notify you of the tracking number, so you can check the shipping status.
Please note that we are closed on Saturdays, Sundays and public holidays. note that.
■ About date and time designation
You can select the date and time when ordering.* However, please note that if you order by mail service, you cannot specify the date and time, so even if you select it, it will be invalid.
Regarding the desired delivery date, we will do our best to accommodate any date that is not selected, so please contact us in advance.
Please note that in some cases we may refuse to do so.
* Delivery may be delayed due to weather, natural disasters, etc. Thank you for your understanding.
■Cancellation and change of order details
We cannot accept cancellations or changes to your order.Please be sure to check before ordering.
■ About returns and exchanges
Returns and exchanges are possible within 8 days from the arrival of the product.*Caution (please be sure to check)
・If there is no tag (tag sticker), we cannot accept it.
・We will bear the shipping fee for defective products.
・In the case of customer's convenience such as wrong image or wrong size, the customer will be responsible for the round-trip shipping fee.
Please be sure to contact us in advance if you wish to do so.
■ About long-term absence and refusal to receive
Please note that if the package is returned to our side due to a long absence or refusal to receive it, we will treat it as a return due to customer's convenience, and only the round-trip shipping fee will be charged.■ About inquiries
For inquiries, please contact us from this inquiry form , or write your name (orderer's name after ordering) to the following e-mail address and contact us.[Contact]
info@trunthyst.com
We are currently not accepting inquiries by phone. Thank you for your understanding.
Inquiries received outside business hours or on holidays will be responded to on the next business day, so please check the following.
[Business hours] Weekdays 11:00-18:00
[Closed] Saturdays, Sundays, and holidays